Privacy Policy
Introduction
[Your Go Kart Track Name] ("we", "our", or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and manage your personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable New South Wales laws.
By accessing or using our services, you agree to the terms outlined in this policy.
1. Collection of Personal Information
We may collect personal information that is necessary for us to provide our services. This includes:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit or debit card details and transaction history.
- Identification Information: Date of birth and any required forms of identification for participation.
- Usage Data: Information about your interactions with our website or services.
- Health and Safety Information: Any relevant medical or emergency contact details required for participation in our activities.
2. Use of Personal Information
The personal information we collect is used to:
- Process bookings and payments.
- Ensure participant safety and meet legal obligations.
- Communicate with you about your bookings, services, and promotional offers.
- Improve our services, website functionality, and customer experience.
- Comply with legal, regulatory, or safety requirements.
3. Disclosure of Personal Information
We may disclose your personal information to third parties where necessary to:
- Process payments via secure payment platforms.
- Provide services or facilitate bookings.
- Meet legal and regulatory requirements.
- Respond to emergencies or ensure safety during participation.
We will not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Security of Personal Information
We implement appropriate security measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These measures include:
- Secure storage systems.
- Restricted access to personal information by authorised personnel only.
- Encryption of sensitive data during transmission.
5. Access and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. If you wish to:
- Access your information,
- Update or correct your details,
Please contact us at [Insert Contact Email/Phone]. We may require verification of your identity before providing access or making changes.
6. Cookies and Online Data Collection
Our website may use cookies and similar technologies to enhance your user experience. Cookies allow us to:
- Understand your preferences and customise your experience.
- Monitor website traffic and usage patterns.
- Provide targeted advertising (with your consent, where required).
You can manage your cookie preferences through your browser settings.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.
8. Complaints and Enquiries
If you have concerns or complaints about how we handle your personal information, please contact us:
- Phone: [Insert Phone Number]
- Email: [Insert Email Address]
- Address: [Insert Address]
We will investigate your complaint and respond within a reasonable time.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Effective Date: [Insert Date]